Help Center

Frequently Asked Questions

Shipping

COVID-19 Postage Updates

When will my order be dispatched?

When will my order be delivered?

Can I track my order?

Where do you deliver to?

My question was not resolved how can I get further assistance?

Coffee Capsules

Which coffee capsule machines are compatible with Muffin Break Coffee Pods?

What is the flavour profile of the Muffin Break coffee pod?

Where does the coffee come from?

How many coffee pods come in each box?

Subscriptions

How do I log in to see my order?

How can I update my billing information or email address?

How can I skip a delivery?

How can I cancel a subscription?

I’m subscribed to receive email marketing, is this the same thing?

Can I update or add a new shipping address?

I want to add another product to my subscription order - can I do this?

Other

Will my order count towards Muffin Break Rewards program?